Disabled passengers say new rules present some greater barriers to air travel

MONTREAL – Tracy Odell recalls with a mix of pride and pain the sunny spring day two years ago that her daughter got married in California.

Pride in the milestone. Pain at having to miss it.

Airlines, she said, effectively failed to accommodate her disability, a problem that thousands of Canadians continue to face despite new rules designed in theory to open the skies to disabled travellers.

As seating space shrank and cargo doors were often too small for customized wheelchairs, Odell cut back on the flights she once took routinely for her work with a non-profit.

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